Privacy Policy

At Wpokies Casino, we take pride in earning the trust and loyalty of our players. Safeguarding your personal information is our priority, and we handle it with the utmost care and respect. This Privacy Policy explains how we collect, process, and protect your data. We encourage you to review it carefully to make well-informed decisions about your experience with us.

Data Processing

This Privacy Policy outlines our obligations under gambling regulations to process players’ personal data. Data processing is essential to facilitate gameplay and the delivery of related services.

Wpokies Casino is operated by Dama N.V., a company registered in Curaçao, with its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a valid license issued by Antillephone N.V.

Using our services constitutes your consent to this Privacy Policy. As updates may occur, we encourage you to review this document regularly. Continued use of our services signifies your acceptance of any changes.

Collection of Information

We collect various types of personal data through our platform, including:

Information provided during registration – such as name, contact details, and identification documents.
Interaction records – including communication via support and other channels.
Transaction histories and website usage data – detailing your gaming activity and payment information.
Verification documents – required for identity and compliance checks.

Use of Information

The personal information we collect is used for the following purposes:

Securely processing your transactions and bets.
Delivering requested services and customer support.
Verifying your identity to meet regulatory requirements.
Sending promotional offers, subject to your consent.
Complying with legal obligations, such as anti-money laundering regulations.
Monitoring and preventing fraudulent or illegal activities.
Conducting market research and analyzing aggregated data to improve our services.

Marketing Communications

With your consent, we may use your data to send promotional communications about our latest offers and services. You can opt out of these communications at any time via your account settings or by contacting our support team.

We do not sell or rent your personal information. However, we may share your data:

Within our corporate group for operational purposes.
With trusted third-party service providers who assist us in delivering services, under strict confidentiality agreements.
When required to comply with legal and regulatory obligations.

Data Security and Retention

Protecting your personal information is of utmost importance to us. We use advanced security measures and comply with legal standards to safeguard your data. Personal information is retained as required by law, including a minimum of five years after account closure, in compliance with anti-money laundering regulations.

Cookies and Tracking Technologies

To enhance your experience on our website, we use cookies and similar tracking technologies. These help improve functionality, analyze usage, and support marketing initiatives. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

Your Rights and Contact Information

You have the right to:

Access and verify the accuracy of your personal information.
Update or correct your personal details.
Object to the use of your data for marketing purposes.

For any questions or concerns, please contact our Data Protection Officer (DPO) via email. If you are based in the EU, you may also file a complaint with the relevant supervisory authority under GDPR.

At Wpokies Casino, we are dedicated to providing a secure, transparent, and enjoyable gaming environment. Should you have any inquiries or requests regarding your personal data, please do not hesitate to contact us.